At DigiVault BD, we are dedicated to delivering reliable and friendly support for all our valued customers. Whether you need help with a purchase, face technical issues, or simply have a question about one of our products, our team is always ready to assist you.
We believe in transparent communication, quick responses, and complete customer satisfaction.
Here’s how you can reach us:
1. Contact Us via WhatsApp
Our support team is available through WhatsApp for fast and convenient assistance.
Simply send us a message with your query, and one of our team members will get back to you as soon as possible.
📱 WhatsApp: https://wa.me/message/5NQJIIJ2QYNBK1 / +880170095854
E-mail: digivaultbytemint@gmail.com
2. Contact Form
You can also contact us directly through the Contact Form on our website.
Visit our Contact Page and provide your name, email address, subject, and message.
Once submitted, our support team will review your request and respond promptly.
3. Frequently Asked Questions (FAQs)
Before reaching out, we recommend checking our FAQ Page.
We’ve listed answers to the most common questions about purchases, delivery, refunds, and warranties — helping you find quick solutions without waiting.
4. Business Hours
Our customer support team is active during the following hours:
🕘 Business Hours: 09:00 AM – 12:00 PM (GMT+6)
5. Technical Support
If you experience any technical issues with a product purchased from DigiVault BD, please provide the following details when contacting us:
- Product name or order ID
- Description of the issue
- Screenshot or video (if possible)
Our technical support team will review your case and provide a resolution as quickly as possible.
Thank You for Choosing DigiVault BD
We truly appreciate your trust in DigiVault BD — A Perfect Digital Shop for Smart Creators.
Our mission is to make your digital experience simple, secure, and satisfying.
If you ever need help, don’t hesitate to reach out — we’re always here for you.