What payment methods do you accept?
We accept secure and convenient local payment options to make your purchase process simple. You can pay using Bkash, Nagad, or Bank Transfer through our verified channels. All payments are processed safely using encrypted systems to protect your personal and financial information. Our goal is to provide a smooth, secure, and trusted checkout experience for every customer in Bangladesh.
Are your premium memberships and subscriptions legitimate?
- Yes, all premium memberships and subscriptions available on our website are 100% legitimate and authorized by their respective software providers. We collaborate only with verified and trusted partners to ensure that every product you purchase is genuine, secure, and fully functional.
Do you offer refunds or exchanges?
- Yes, we offer refunds and exchanges to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, please contact our customer support team for assistance. Our team will review your request and guide you through the refund or exchange process based on our store policy.
How do I contact customer support?
- You can contact our customer support team by sending an email to digivaultbytemint@gmail.com or by using the contact form available on our website. Our dedicated support team is ready to assist you with any questions, issues, or inquiries regarding your purchase or account.
Are there any hidden fees or recurring charges?
- No, we maintain full transparency in our pricing. There are no hidden fees or unexpected recurring charges associated with any of our products or services. The price displayed on our website is the final amount you pay for the selected subscription period. You will never be billed automatically or charged for renewal without your consent.
How secure is my personal information?
- We take the protection of your personal information very seriously. Our website uses industry-standard SSL encryption and advanced security protocols to safeguard all data transmitted through our platform. We also maintain strict privacy policies to ensure that your information remains confidential and is never shared with third parties without your consent. You can shop with complete confidence knowing your data is safe with us.
What happens if I encounter technical issues with my purchased product?
- If you experience any technical issues with your purchased product, please contact our customer support (digivaultbytemint@gmail.com) team right away. Our support specialists will review the issue, provide troubleshooting assistance, and work to resolve the problem as quickly as possible. We are committed to ensuring that you receive full access to the product or service you purchased without any inconvenience.
How to place an order?
- You can easily place your order directly through our official website by selecting your desired product and completing the checkout process. For your convenience, we also accept orders through our Facebook page and WhatsApp, where our support team will assist you quickly and ensure a smooth ordering experience.